Política de privacidade

Privacy Policy

PEPCOPPER respects your privacy and uses personal information to operate the store, process orders, deliver products, provide customer support, prevent fraud, comply with legal obligations, and improve the shopping experience.

Information we collect

We may collect information you provide, such as your name, email address, phone number, billing and shipping address, order details, support messages, and account or checkout information. We may also collect technical information such as IP address, browser, device, cookies, pages visited, and interactions with the store.

How we use information

We use this information to process payments, confirm orders, arrange shipping, send delivery updates, respond to support requests, prevent fraud, comply with applicable laws, improve the store, and, when permitted, send marketing communications.

Sharing information

We share information only as needed to operate the store, including with Shopify, payment providers, shipping carriers, fulfillment partners, analytics tools, marketing platforms, and customer support tools. These providers use information as needed to provide their services.

Payments

Payments are processed by secure payment providers. PEPCOPPER does not store full card details. Payment information is handled by the payment provider responsible for the transaction.

Cookies

We use cookies and similar technologies to keep the cart and checkout working, remember preferences, measure performance, analyze traffic, and support marketing. You may adjust cookie permissions in your browser settings, but some store functions may be affected.

Marketing

If you subscribe to our list or authorize communications, we may send news, offers, and updates from PEPCOPPER. You may unsubscribe at any time using the unsubscribe link in the message or by contacting us.

Security and retention

We retain information for as long as necessary for the purposes described in this policy, legal obligations, fraud prevention, dispute resolution, and business records. We use reasonable security measures, including SSL/HTTPS on the store.

Your rights

Depending on where you live, you may request access, correction, update, deletion, or restriction of certain personal information, as permitted by applicable law. To submit a request, contact us using the details below.