Termos de serviço

Terms of Service

By accessing or purchasing from PEPCOPPER, you agree to these Terms of Service. Please read them carefully before placing an order.

Store information

PEPCOPPER
Avenida Dante Michelini, 1601
Vitória, Espírito Santo, 29066-430
Brazil
Email: support@pepcopper.com
Phone/WhatsApp: 996364281

Products and information

We work to keep product descriptions, images, prices, availability, shipping estimates, and conditions up to date. Packaging, label language, color, or presentation may vary slightly by batch or supplier without changing the main commercial purpose of the product.

Information about skincare, cosmetics, and personal care products is provided for commercial and informational purposes only. It does not replace medical, dermatological, pharmaceutical, or professional advice. If you have sensitive skin, allergies, are pregnant, are under medical treatment, or have questions about use, consult a qualified professional before using any product.

Orders

An order is confirmed after payment approval. We may contact you to confirm information, correct details, or address product availability. If an item cannot be shipped, we will offer an appropriate solution such as cancellation, refund, or an available alternative.

Prices, currency, and taxes

Prices displayed on the store are in United States dollars (USD), unless another currency is shown at checkout. Taxes, import duties, local fees, or carrier charges may vary by country, state, carrier, or authority and, when applicable, are the buyer's responsibility unless otherwise stated at checkout.

Shipping and delivery

Shipping times and conditions are described in our Shipping Policy. Products may be shipped by logistics partners and domestic or international suppliers, and orders with more than one item may arrive in separate packages.

Returns and refunds

Return, exchange, cancellation, and refund requests follow the Refund and Return Policy published on the store.

Proper product use

Customers must follow the use, storage, expiration, and safety instructions shown on the product, packaging, or product page. PEPCOPPER is not responsible for misuse, use contrary to instructions, or individual allergic reactions.

Intellectual property

Store text, images, layout, brand, visual identity, and content belong to PEPCOPPER or their respective licensors and may not be copied or used without authorization.